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A Service By Christy Sports


Customer Support/FAQs

Door2Door-customer Support

Welcome to Door 2 Door
Customer Support

Call Center Hours:
 Monday-Friday 9am-5pm. (MST)

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support Customer Support

After Hours Service

Are you a victim of delayed flights, bad weather and late arrivals needing service? Call your location to make adjustments to your reservation.


On Mountain Support

Choose to have adjustments made slopeside or in one of our convenient Christy Sports locations.


  • Beaver Creek
  • Breckenridge
  • Copper Mtn.
  • Crested Butte
  • Deer Valley
  • Jackson Hole 
  • Keystone
  • Snowmass
  • Steamboat
  • Telluride
  • Vail

Christy Sports Slopeside Location

  • Base Village
  • Peak 9 Base in Main Street Station
  • East Village at Super B Chair Base
  • Mountain Base
  • Silver Lake Base Area
  • Slope Side Storage- 307.733.4077
  • River Run Base Village
  • Snowmass Village
  • Gondola Square Base
  • Inn at Lost Creek Base
  • Vail Village Base Gondola One

Questions FAQ

When will my equipment be delivered?

After you make your reservation you will be contacted by a D2D delivery specialist to set up a time to deliver your rentals to your accomodations.

What is your cancellation policy?

All reservations cancelled 24 hours prior to delivery will receive a full refund. You can make changes to your reservation at anytime.

How can I save 20% on my rentals?

Make your reservation at least 24 hours in advance and receive a 20% discount. Advance reservations require a $20 per person deposit by credit card.

Should I select AM delivery or PM delivery?

If you select (A.M.) for your delivery date, you will  be charged for that day. (P.M.) on your delivery date, means you will not be charged for this day and your equipment will be delivered sometime after 3pm.  

How can I receive Kids Ski Free?

Kids rentals are FREE for age 12 and under with a four day adult rental. One child per adult, must select the junior Ski/Snowboard package for the child.

Do you rent Helmets?

D2D does offer helmet rentals..... Cost is $11.95 per day for adults and $11.95 per day for kids....reserve with your rental package.

What is my skier ability?

Type I Ski Cautiously, Type II Ski Moderately, Type III Ski Aggressively.